Ask question We Offer Banking For Everyone

Frequently Asked Questions

How much can i borrow?

You can borrow between R10,000 and R15,000,000.

How long can i borrow for?.

What is Auto Decisioning

Auto Decisioning allows lenders to make a decision on your loan application without the need for human interaction, for more information please contact your lender or see their privacy policy.

When can i contact customer support.

You can contact our customer service staff on weekdays between 7am and 6pm. On weekends they will be happy to help between 9am and 5pm. If you are calling on a Bank holiday, please check in advance. Please view our contact page. for more information.

What are the eligibility citeria

This may vary based on the loan requested, however generally you must be aged 18 years or older, be a South Africa resident, have an active bank account into which you can receive direct debits and have a regular source of income.

How long does it take to apply and recieve funds?

We will take your details; process them and a few moments later we will let you know whether or not you have been accepted for a loan

How will i recieve my funds.

Typically a payday loan will be transferred electronically into your account via electronic funds transfer.

What should i do if i have problem repaying.

If you have any issues regarding the re-payment of your loan you must contact us in the first instance. We will be able to discuss any options that you have moving forward and offer advice about how you can re-pay what you owe.

Didn’t find your answer? Submit
your question